Firmware Installation
Online Installer
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Open Google Chrome on your computer.
Note: Other browsers are not supported for this process.
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Navigate to the installer page by entering the following URL:
Install Link
Installation Process
- On the web page, click the Install Now button , them click Begin Installation to establish a connection between your computer and the Xtouch screen.
- From the list of available ports displayed, select the serial port assigned to your Xtouch screen.
If you're unsure which port to select, unplug your Xtouch screen and observe which port disappears from the list. Then, plug the screen back in, and the reappearing port is the correct one.
This is especially helpful if you have multiple devices connected, such as screens used for hardware monitoring or other peripherals.
- Once connected, click the "Install Xtouch" button to start the installation process.
After flashing, the screen may take up to a minute to reboot. During this time, a black screen for an extended period is normal. Please wait patiently until the process completes.
- Install Chrome Extension
Once the installation is complete, you will see a prompt to install the required Chrome Extension (if not already installed). Click the button to proceed.